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Company Info

Brighton Management

1901 Main Street, Ste 150
Irvine, CA, United States

Phone: 949-390-6888
Web Site: www.brightonmgtllc.com

Company Profile


Catering Manager


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Job ID:

133

Location:

Diamond Bar, CA, United States 

Category:

Management

Salary:

based on exp. per week
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Job Views:

4241

Zip Code:

91765

Type:

Full time

Posted:

11.04.2014
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Classification:

Catering Manager

Job Description:

The Holiday Inn Diamond Bar is Hiring a Catering Manager!

CATERING SALES MANAGER
 JOB DESCRIPTION
 Position: Catering Sales Manager
 POSITION OVERVIEW:
 Solicitation of new accounts; maintains and strengthens
 relationships with existing accounts.

ESSENTIAL JOB FUNCTIONS:
•    Travel to meet with or call individual corporate clients by telephone to solicit annual, week day and weekend business.

•    Interview, train, resolve problems and provide open communication to newly hired catering associates when appropriate.

•    Meet and greet clients, conduct property tours, and promote facilities
 and services. Answers client inquiries.

•    Develop and conduct persuasive verbal sales presentations to prospective clients.

•    Develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to social and corporate events.

•    Supervise and attend the overall set up and implementation of events and meetings.
•    Communicate with relevant departments to ensure proper servicing of accounts.

•    Prepare and present weekly and monthly Catering/Sales reports.
 

Requirements:


REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English.  Self-starting personality with an even disposition.  Maintain a professional appearance and manner at all times.       Can communicate well with guests.  Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.  Knowledge of a hotel structure and how all departments interact.  Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.  Ability to move throughout the hotel to conduct site inspections. 

PERFORMANCE STANDARDS

Customer Satisfaction: 
 Our customers are what we are about.  One of the keys to a positive guest experience is positive interaction with Crescent staff.  It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.  Every Crescent associate is a guest relations ambassador, every working minute of every day. 

Work Habits:
 In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.  You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security: 
 The safety and security of our guests and associates is of utmost importance to Crescent.  Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Holiday Inn Diamond Bar